- Technology Managed Services Provider | Cloud | IT Security | Monitoring
888.368.8522
Networks tend to take on a life of their own, growing and changing to meet your business needs and sometimes some extra needs requested by your employees. Your business may have started in simpler times with only a few computers with office software and maybe a server. Today, however, it has grown to include things like multiple types of workstations, applications installed on servers both local and cloud or even migrated to software as a service. New systems have been added to your network, like wireless access, security/camera system, building system management, and employee personal devices.
To complicate things further, cyber criminals have advanced their game to take advantage of network complexity and the naivety of employees in the workforce.
It’s important to note that without a deliberate strategy to handle complexity, technology will continue to expand over time, often allowing minor inefficiencies to rapidly escalate into major problems. Poorly managed IT often results in escalating expenses that do not provide a return in production.
TechStar offers network management, support and guidance to reduce system complexity so that your systems run smoothly. Meet your business needs and reduce employee confusion and down time with Managed IT.
Keep your team happy and productive—even those who still think technology is “too hard.” We provide the help they need, without judgment.
Ensure desktops, laptops, tablets, and printers run smoothly and securely, like a well-oiled machine behind locked doors.
Regain control over the flood of apps—old and new—so your team isn’t buried under layers of confusing software and outdated procedures.
Make “unique and complex passwords” less scary. We provide user-friendly tools that improve security—no more sticky notes!
Organize and protect company data that employees tend to hoard. We’ll help collect, secure, and structure it, while still giving staff access to what they need.
Say goodbye to “wild west” IT. We establish clear rules and help everyone play in the right sandbox.
Create a culture where every employee is part of your cybersecurity defense. Tools and policies only work if your people are alert and informed.
Protect your office and mobile devices—even when they’re out in the wild, beyond the firewall.
Support and secure devices from day one to retirement, ensuring each gets the care it needs throughout its lifespan.
Reduce confusion and improve information flow. We help you define what should be communicated, to whom, and through which tools—so employees get the messages that matter, and not an avalanche of irrelevant noise.
The secret to working better with technology is simple…….….don’t complicate work with too much technology.
Streamline tools and policies to provide employees with simple and clearly defined processes to meet their unique job requirements and limit unnecessary clutter and destruction. Humans do not multitask well (no matter what we say), and tossing more tools with more bells and whistles only makes performing the important tasks more stressful.
Let TechStar show you how to put your employees back to work in your business.
Some of the most common questions about the TechStar Managed IT Services offering.
If your business currently operates without a dedicated IT solution, making the move to managed IT services can be a game-changer—and that's where TechStar IT Solutions comes in.
We specialize in helping businesses like yours gain all the benefits of a full-scale IT department without the overhead. Here's how we make that happen:
Process-Driven Solutions: At TechStar, we follow structured, proven methodologies to streamline communication, reduce inefficiencies, and consistently exceed client expectations.
Personalized Customer Service: No two businesses are alike. We take the time to understand your unique needs and deliver customized IT solutions that align with your specific goals.
24/7 Monitoring: Our team monitors your systems around the clock, proactively identifying and resolving issues before they disrupt your operations—keeping your business up and running smoothly.
Security-Focused Approach: Cyber threats evolve daily, and so do our defenses. We prioritize your data security with comprehensive protection strategies tailored to your environment.
Responsive Support: Whether it's a minor hiccup or a major issue, our support team is always just a call away, providing fast, effective solutions to keep your operations on track.
When you partner with TechStar, you don’t just get IT support—you gain a strategic ally. We give you access to the latest technology and expert guidance without the need for heavy investment in in-house infrastructure.
Our services are scalable, too—so whether you're a startup or scaling rapidly, your IT can grow with you. Let us handle the tech, so you can focus on what you do best: growing your business.
TechStar IT Solutions—your partner in smarter, safer, and more efficient business technology.
At TechStar IT Solutions, we pride ourselves on being a trusted partner for businesses that need reliable, comprehensive IT services. Here’s what sets us apart:
Process-Driven Solutions
We follow proven, structured methodologies that help us streamline communication, maintain consistency, and exceed expectations with every project.
Personalized Customer Service
Every business is unique—and so are our solutions. We take the time to understand your goals and tailor our services to align with your specific needs.
24/7 Monitoring
Our team keeps a constant watch on your systems to proactively identify and resolve issues before they become problems—reducing downtime and ensuring optimal performance.
Security-Focused Approach
Cybersecurity is at the heart of everything we do. We implement strong, proactive measures to keep your systems and data protected against evolving threats.
Responsive Support
When you need help, we’re here. Our dedicated support team responds quickly and effectively to resolve IT issues, so your business stays up and running.
With a 92% average client satisfaction rate and 76% client retention over four or more years, our results speak for themselves. Businesses choose TechStar because we deliver more than just IT—we deliver peace of mind.
While price is an important consideration in any business decision, it unfortunately is a primary consideration when we don't understand the value a mature Managed IT Service Provider (MSP) brings to your company.
Here are several reasons why:
1. Quality of service
The primary objective of hiring an MSP is to ensure reliable and efficient IT support for your business. Focusing solely on price may lead you to compromise on the quality of service. Cheaper providers might offer lower levels of expertise, less experienced staff, or limited resources, which can negatively impact your IT infrastructure and business operations.
2. Business needs and requirements
Every business has unique IT needs and requirements. A reputable MSP will take the time to understand your specific needs, align their services with your goals, and provide customized solutions. While a cheaper provider may offer a one-size-fits-all package, it may not adequately address your specific requirements, leading to inefficiencies and potential disruptions.
3. Proactive support and scalability
A reliable MSP should provide proactive IT support, monitoring your systems, identifying potential issues before they become critical, and offering scalable solutions as your business grows. Cheaper providers may lack the necessary resources or expertise to provide proactive support, leaving you with a reactive approach that can result in increased downtime and higher costs in the long run.
4. Data security and compliance
Data security is a critical aspect of IT management, particularly with the increasing prevalence of cyber threats. Trusting your IT infrastructure and sensitive data to a low-cost provider could expose your business to security vulnerabilities. Established MSPs invest in robust security measures, implement industry best practices, and stay up-to-date with the latest security trends to protect your data and ensure compliance with relevant regulations.
5. Long-term partnerships
Choosing an MSP is not just a short-term engagement but rather a long-term partnership. It's important to consider the provider's reputation, track record, and client testimonials. By solely focusing on price, you may miss out on the opportunity to work with a reputable MSP that can provide consistent support, strategic guidance, and adapt to your evolving business needs.
6. Total cost of ownership (TCO)
While a cheaper MSP might seem more cost-effective initially, it's crucial to assess the total cost of ownership over the long term. Hidden costs, such as additional charges for support, upgrades, or emergency services, can quickly accumulate, offsetting the initial savings. A more reliable and comprehensive MSP may offer greater value and ultimately lead to lower TCO.
Yes—TechStar can definitely help with cybersecurity insurance requirements.
We provide services like endpoint detection, antivirus protection, password management, and employee training that align with most cyber insurance policies. We also assist with meeting security standards like multi-factor authentication (MFA), regular backups, and security assessments—making it easier for your business to qualify for coverage and stay protected.
Need help with a specific insurance questionnaire? We can walk you through it.
Yes we do!
As a cornerstone of our commitment to security, user education is extremely important to the success of a cyber security defense strategy. The following is an often-used analogy…We can provide security for your home with best-in-class tools, but you have to remember to lock the door!
We offer annual training courses, additional weekly training to maintain skills, and simulated phishing to test your team's compliance.
When does it make sense to outsource technology management vs hiring internally? This whitepaper will help you decide!
We have your back! Our team of professional’s leverage years of experience, processes, and ongoing training to ensure that technology is a strategic advantage.
Ongoing updates, asset tracking, and performance scripts for servers and end user devices.
Security tools, protocols, and network security guidelines aligned with optimal practices for implementation within your organizational framework.
Detailed network and asset documentation to keep IT running smoothly.
Recommendations or full-service procurement of equipment and software.
From IT reports and strategy conversations to ensure IT alignment with corporate goals.
Are you stuck? Does your business lack proper IT procedures or strategy?
Reach out, we would love to have a conversation!
We would love to add you to this list!
Trustindex verifies that the original source of the review is Google. Excellent service Joe Homola2021-10-09Trustindex verifies that the original source of the review is Google. The TechStar team is super! They keep us up and running every day with a cloud service. And we're in Washington state! Yvonne Hersey2020-09-04Trustindex verifies that the original source of the review is Google. Our company has had the pleasure of working with Techstar IT Solutions for the past 8 years. They provide helpful, courteous, FAST, service every single time. As good of a job the company does on the technical side of things, the best thing Techstar has going for itself is its personable Staff. They will take the time needed to do the job right the first time, as well as explain how and why they are doing what they are doing to give you, the customer, complete transparency on what you are paying for. Many of us in the company like dealing with Techstar so much, that we use them for our personal computer IT needs outside of work as well. I would never hesitate to take anything to these guys. A+++ all around. gunnar1792014-07-16Trustindex verifies that the original source of the review is Google. We have been using TechStar Solutions for our IT services for ten years. Their knowledgeable staff is quick to respond to any concerns that arise and their follow through is always thorough. They truly are a pleasure to work with. Minnesota Roadways Co2014-07-16Trustindex verifies that the original source of the review is Google. TechStar has been our IT solutions provider for several years. Not only has TechStar provided maintenance and been on the forefront of problem solving to our technology infrastructure, TechStar has also been forward thinking and innovative in keeping our school system current with 21st century learning. craiglynn peterson2014-07-10
Your IT Department
Copyright © 2025. All rights reserved.